Delivery Policy
At Nokshikatha, we are committed to delivering your orders promptly and efficiently through our website, babykatha.com. Below are the details of our delivery process:
Delivery Timeline
- Inside Dhaka: Orders are delivered within 3-5 days after order confirmation.
- Outside Dhaka: Orders are delivered within 3-5 days after order confirmation, subject to location and courier availability.
Order Confirmation
- Orders are confirmed once payment is verified (for online payments) or upon placing the order (for Cash on Delivery).
- You will receive a confirmation email or SMS with your order details and estimated delivery date.
Shipping Costs
- Delivery charges vary based on location and order weight. These will be displayed at checkout.
- If a return is due to our error (e.g., wrong or defective product), Nokshikatha will cover return shipping costs. For returns due to customer preference, the customer bears the delivery and return charges.
Delivery Conditions
- Ensure someone is available at the delivery address to receive the order.
- Products will be delivered in their original packaging to ensure safety and quality.
- For any delivery issues (e.g., delays or damaged goods), please contact us within 24 hours of receiving your order.
Contact Us
For any questions or assistance regarding deliveries, feel free to reach out:
Owner: Nokshikatha
Address: Shop No. 211 & 216, Yunusco City Centre, GEC, Chattogram
Phone: 01714-111216
Email: [email protected]
Website: www.babykatha.com
We strive to make your shopping experience seamless and reliable!